Welcome to Ramevi! These Billing Terms and Conditions explain how we handle orders and payments on our website. By completing a purchase, you agree to the policies below.
1. Payment Methods
We accept several secure payment options:
- All major credit cards (Visa, Mastercard, American Express, Discover, Diners Club, JCB).
- PayPal.
👉 All transactions are processed in U.S. dollars (USD) only.
2. Billing Information
To ensure smooth order processing:
- You must provide current, accurate, and complete billing details.
- Please update your email, payment method, and account information whenever changes occur.
- Providing accurate details helps us process payments quickly and communicate with you effectively.
3. Pricing and Promotions
- Price Updates: Product prices may change without prior notice. We may add, modify, or discontinue items at any time.
- Promotional Codes: Discount codes must be applied during checkout. They cannot be added after purchase and may not be combined with other offers unless stated otherwise.
4. Order Confirmation and Invoicing
- Confirmation: After placing your order, you will receive an email confirmation with details such as items purchased, shipping method, and billing information. This serves as your official receipt.
- Invoice: A printed invoice will be included in your shipment, listing all charges, shipping fees (if applicable), and any discounts.
5. Payment Processing
- Authorization: By submitting payment, you authorize Ramevi to charge your selected method for the total order amount.
- Fraud Screening: All transactions go through standard fraud checks and authorization procedures.
- Failed Payments: If your payment fails or is declined, we will notify you by email. You must provide an alternative payment method to complete your order.
6. Disputes and Chargebacks
- Contact First: If you have an issue with your order, please contact our support team at [email protected]. We will work to resolve the matter quickly.
- Chargebacks: Unauthorized chargebacks will be investigated. If a chargeback is found invalid, you will be responsible for the disputed amount and any related fees.
7. Contact Information
For billing-related questions, reach us at:
- Email: [email protected]
- Phone: (+1) 239-359-0089
- Working Hours: 9 AM – 6 PM (Monday – Saturday, EST)
- Address: 10207 Fountain Cir, Manassas, VA 20110, United States