Eligibility for Returns:
- Items must be returned within 25 days of receipt.
- Products must be in original condition and packaging, including all accessories.
- Used, damaged, or altered products are not eligible for return.
Return Process:
- Contact [email protected] to request a return authorization.
- Customers cover return shipping unless the product received was defective or incorrect.
Refund Process:
- Upon receiving and inspecting the returned item, we will notify you of your refund status.
- Approved refunds will be issued to the original payment method within 5-10 business days.
Defective or Incorrect Items:
- If your order is defective or incorrect, contact [email protected] immediately.
- We will arrange a replacement at no additional cost and cover return shipping fees.
Customer Support:
- For further assistance, contact us at [email protected].