At Ramevi, we want every order to arrive quickly, safely, and without hidden costs. This Shipping Policy explains how we process and deliver orders across the United States.
Website: https://ramevi.com
1. Business Days
- Our business days are Monday through Saturday, excluding U.S. public holidays.
- Orders placed on Sundays or holidays will be processed the next business day.
- Order cutoff time: 6:00 PM EST (New York time). Orders placed after this time are processed the next day.
2. Shipping Origin
All orders ship directly from our warehouse in the United States.
3. Order Processing Time
- Standard processing time: 1–3 business days after order confirmation.
- During high-demand periods (such as holidays or promotions), processing may take longer.
- If delays occur, we will notify you promptly by email.
4. Estimated Delivery Times
- United States: 4–7 business days after processing.
- Delivery times can vary based on your location, carrier capacity, severe weather, or other factors outside our control.
- Please note: these times do not include order processing.
5. Shipping Fees
- All U.S. orders ship free of charge.
- No hidden costs will be added at checkout.
6. Order Tracking
- Once shipped, you will receive a confirmation email with a tracking number.
- Use this number on the carrier’s website to follow your delivery in real time.
7. Incorrect Address or Failed Delivery
- Please double-check your shipping address before placing an order.
- Ramevi is not responsible for packages delivered to incorrect addresses entered by customers.
- If an order is returned due to an invalid or undeliverable address, you may need to cover additional shipping fees for resending.
8. Returns and Refunds
- You may return items within 30 days of receiving your order.
- Products must be unused, in their original packaging, and meet the conditions listed in our Return & Refund Policy.
9. Contact Information
For shipping-related questions, contact us:
- Email: [email protected]
- Phone: (+1) 239-359-0089
- Hours: 9 AM – 6 PM (Monday – Saturday, EST)
- Address: 10207 Fountain Cir, Manassas, VA 20110, United States