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Billing Terms & Conditions
At Ramevi, we prioritize secure transactions and transparent communication. The following billing terms explain how we handle payments, order fulfillment, shipping, cancellations, fraud prevention, and policy updates.
1. Accepted Payment Methods
We accept the following payment methods:
Visa
Mastercard
American Express
Discover
JCB
PayPal
Other available methods displayed during checkout
By placing an order, you authorize Ramevi to charge the full amount, including applicable taxes and shipping fees. All payments are securely processed via certified and trusted payment gateways.
2. Accurate Billing Information
To avoid delays or payment failures, please ensure your billing information matches the details associated with your card or payment account. Incorrect or mismatched details may result in transaction denial or delayed order processing.
3. Order Processing & Confirmation
Orders are typically processed within 2–5 business days (excluding Sundays and U.S. public holidays).
An order confirmation email is sent immediately after purchase.
A shipping confirmation email with tracking details follows once the order has been dispatched.
The final amount charged includes product cost, shipping, and any applicable taxes.
4. Shipping & Delivery
We offer shipping within the U.S. and to eligible international destinations unless restricted by local laws.
Estimated delivery times:
U.S. orders: 5–10 business days
International orders: 10–20 business days
Shipping rates:
United States: Flat rate of $5.99
International: Flat rate of $8.99
Delivery times are estimates and may vary due to factors beyond our control, such as customs clearance or carrier delays.
5. Order Changes or Cancellation
If you need to cancel or modify an order, please email support@ramevi.com within 24 hours of purchase. Include your order number and any specific changes.
Please note:
Some changes, such as product customization or design adjustments, may extend processing by 1–2 business days.
6. Fraud Prevention
To maintain a secure environment for all customers, we may request identity verification (such as a government-issued ID or valid phone number).
We reserve the right to cancel or withhold fulfillment of any order flagged as high-risk or potentially fraudulent.
7. Updates to Billing Policy
This billing policy may be updated at any time without prior notice. We encourage users to review this page periodically for any changes.
8. Customer Support
For questions regarding billing, payments, orders, shipping, or returns, please contact our support team:
Email: support@ramevi.com
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Email: support@ramevi.com
Phone: (+1) 239-359-0089
Mon - Sat: 8AM – 6PM
Address: 10207 Fountain Cir, Manassas, VA 20110, United States
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