Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase from our store.

1. Information We Collect

We collect personal information that you voluntarily provide, including:

• Contact Information: name, email address, phone number

• Shipping and Billing Information: address, payment method details

• Order Details: product selections, customization inputs (e.g., names, messages, photos)

• Device Information: IP address, browser type, device type, cookies, and usage data

2. How We Use Your Information

We use your information for the following purposes:

• To process and fulfill your orders

• To personalize your products based on submitted details

• To communicate order status, confirmations, and support updates

• To improve our website and customer experience

• To detect and prevent fraud or unauthorized activity

• To comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Sharing Your Information

We may share your information with trusted third parties under the following circumstances:

• Service Providers: such as payment processors, shipping companies, and printing partners, who help us operate the business

• Legal Requirements: when disclosure is required to comply with the law, legal processes, or governmental requests

• Business Transfers: in the event of a merger, acquisition, or sale of all or part of our business

All third parties are contractually required to safeguard your data and use it only for the intended purposes.

4. Data Retention

We retain your information only as long as necessary to:

• Fulfill your orders

• Comply with legal and accounting obligations

• Resolve disputes and enforce our policies

You may request deletion of your personal data by contacting us, subject to applicable legal requirements.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and provide personalized content. You can manage cookie preferences through your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you

• Request corrections or deletions

• Object to or restrict certain data uses

• Withdraw consent where applicable

To exercise your rights, please contact us using the information below.

7. Children’s Privacy

We do not knowingly collect personal information from individuals under the age of 13. If we discover that a child has provided us with personal data, we will delete it immediately.

8. Security

We implement reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the updated effective date will be indicated above. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Email: support@ramevi.com