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Return & Refund Policy

Eligibility for Returns:

  • Items must be returned within 25 days of receipt.

  • Products must be in original condition and packaging, including all accessories.

  • Used, damaged, or altered products are not eligible for return.

Return Process:

  • Contact support@ramevi.com to request a return authorization.

  • Customers cover return shipping unless the product received was defective or incorrect.

Refund Process:

  • Upon receiving and inspecting the returned item, we will notify you of your refund status.

  • Approved refunds will be issued to the original payment method within 5-10 business days.

Defective or Incorrect Items:

  • If your order is defective or incorrect, contact support@ramevi.com immediately.

  • We will arrange a replacement at no additional cost and cover return shipping fees.

Customer Support:

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